Shipping / Delivery

BOUQ Paper Flowers strives to making your online shopping experience enjoyable with excellent service, every time. We ask that you inspect your delivery and provide a signature upon receipt. We ask you to provide a daytime phone number when ordering so that the shipping provide may contact you (if required) regarding your delivery. Your account is charged once we have confirmed your order.

All prices shown are in Canadian dollars (CAD $). An additional charge will be applied to your order confirmation noting all applicable combined federal and provincial sales tax rates based upon the location to which the order is being shipped. All provinces except Ontario, Prince Edward Island, New Brunswick, Nova Scotia and Newfoundland have 5% GST (Goods & Services Tax) added to all orders.

The following provinces have PST (Provincial Sales Tax) added to all orders: British Columbia (7% PST), Manitoba (8% PST), and Saskatchewan (6% PST). New Brunswick, Newfoundland, Nova Scotia and Prince Edward Island have 15% HST (Harmonized Sales Tax) added to all orders. Ontario has 13% HST (Harmonized Sales Tax) added to all orders. Quebec has 9.975% QST (Quebec Sales Tax) added to all orders. These applicable tax rates are subject to change.

All items shipped to the US from Canada. We ship all US orders to arrive via Canada Post, FedEX, Purolator, USPS, or other appropriate providers.  If your item is in stock, it will be shipped within 3 business days of placing your order.  For custom orders, please allow for the additional time required on the product listing to create your order.  Orders are shipped Monday-Friday; note that we do not deliver on Saturdays, Sundays or holidays. All prices shown are in Canadian dollars (CAD) by default. You may use the currency conversion tool on the site to display items in US dollars.

BOUQ Paper Flowers ships worldwide.  Delivery times vary based on provider.

We make best efforts to display accurate product inventory information. In the event that a product is no longer available, we will contact you directly. In the event that the product is no longer available, your order will be cancelled. We only charge your account once availability of the item has been confirmed or we confirm your order to begin the custom work.

If you are located in the US, additional taxes and duty may be applied to your order by US customs. This amount is in addition to the purchase price of your item on BOUQ Paper Flowers. We do not accept responsibility for any amount charged by US customs for your purchase as this is assessed by the department on a case-by-case basis. At time of purchase, BOUQ Paper Flowers does not charge taxes on your order as these will be assessed by US customs when your package arrives in the US.

If you are located in Canada, taxes are charged on your purchase as the time of order.

BOUQ Paper Flowers will charge your card when your order has been confirmed.

All prices online are by default in Canadian dollars and are subject to any applicable taxes according to provincial and local laws. Availability and prices are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.